Ordering repeat medication
Where possible please reorder your medication using the repeat slip attached to your last prescription. This can be placed through the letter box at the surgery, in person at reception or posted to us.
If you enclosed a stamped self addressed envelope with your request we will post the prescription back to you. If you mark your repeat slip with the name of a pharmacy you wish for the prescription to be sent to electronically, we will endeavour to do this. However, please be aware not all items can be sent electronically, or in the event of a system failure you may have to collect the prescription yourself. Therefore, please ensure you order in advance.
Alternatively you can order online via the Patient Access app. If you are already registered to use our online appointment booking service you may use the same log-in details. If you are not yet registered for online services you will need to come to the surgery in person with photo ID or a recent utility bill.
Please allow at least two full working days for your prescription to be processed.
We do not accept telephone requests for repeat prescriptions unless you are medically housebound.
Anyone with your consent may collect your medication from our dispensary. However there are times when our staff will need to see photographic proof of identification before dispensing medication.
Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.